Privacy Notice

Data Controller 

Unilever de México, S. de R.L. de C.V., domiciled at Paseo de los Tamarindos #150, Col. Bosques de las Lomas, Del. Cuajimalpa, Mexico City, Mexico, C.P. 05120; and/or Unilever Caribe, S.A. domiciled at Av. Winston Churchill No. 1099, where it crosses Rafael Augusto Sánchez, Level 17, Acrópolis Tower, sector Piantini, Santo Domingo, Dominican Republic; and/or Unilever Caribbean Limited, Eastern Main Road, Champs Fleurs, Trinidad & Tobago, W.I. and/or Unilever de Puerto Rico, Inc.; Professional Office Park, 997 San Roberto Avenue, San Juan, Puerto Rico 00926 (en adelante “Unilever”), will decide on the collection, use and protection of your personal information. 

Personal Data to Collect 

Unilever in order to fulfill the purposes outlined in this privacy notice, will process from you the following personal information: identification data and contact details. We inform you that Unilever will not process personal sensitive information.

Primary Purposes 

The personal data you have provided us will be processed for the following primary and necessary purposes: 

  • Participation in promotions, contests, programs or offers based on your interests; 
  • reach out to the winners of promotions and contests to manage provide the e corresponding prizes; 
  • verify the identity of the participants in our promotions or advertising activities of Unilever products; 
  • payment for acquisitions or other services; 
  • respond to your comments or requests for information; 
  • creation and management of your user account; 
  • identification of potential fraudulent transactions and protection against them; 
  • development of new products and services; 
  • conduct research and analysis of data for the improvement of our products, services and websites and conduct consumer studies on preferences of our products and services. 

Secondary Purposes 

In addition, if you do not object, Unilever will use your personal information to inform you about promotions or advertising information related to our products and services, as well as for the application of surveys and evaluations about our websites and/or use of our products and services.

If you do not want your personal data to be processed for any or all the previously mentioned secondary purposes, please let us know by yourself, or by duly accredited legal representative, by contacting us through our Customer Service ("CS") to the following telephone lines:

  • CS Mexico: 01 800 99 060 00.
  • CS Dominican Republic: 809-200-3077 
  • CS Puerto Rico: 1-888-497-7054 o 1-800-761-3683 
  • CS Trinidad & Tobago:  800-2525

Transfer of Personal Data 

Unilever may transfer, without needing your consent, your necessary personal information to the following organizations and to fulfill the following purposes:

  • To competent authorities when required by Law.
  • To Unilever subsidiaries and affiliates or to our parent entity, which operate under privacy policies that comply with the applicable provisions in order to fulfill the purposes outlined in this privacy notice. 
Means for exercising your ARCO rights and/or revoking consent 

You, or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition ("ARCO Rights") and revoke your consent to the processing of your personal data, for which you must contact our Customer Service. Your request will be collected by telephone by our collaborators. 

To follow up on your request, you or your legal representative must correctly prove your identity, for which it is necessary a correct answer to the corresponding security questions. For more information on the procedures, requirements and deadlines for the exercise of your ARCO Rights and/or revocation of consent, contact us through the following telephone lines:

  • CS Mexico: 01 800 99 060 00.
  • CS Dominican Republic: 809-200-3077 
  • CS Puerto Rico: 1-888-497-7054 o 1-800-761-3683 
  • CS Trinidad & Tobago:  800-2525

How to limit the use or disclosure of your personal information

You, or your legal representative may limit the use and/or disclosure of your personal data by communicating directly with our Consumer Services. In the event that your request is appropriate you will be registered on Unilever own exclusion list. For more information please contact us through the following telephone lines:

  • CS Mexico: 01 800 99 060 00.
  • CS Dominican Republic: 809-200-3077 
  • CS Puerto Rico: 1-888-497-7054 o 1-800-761-3683 
  • CS Trinidad & Tobago:  800-2525

Changes to this Privacy Notice

Unilever will notify you of any changes to the Privacy Notice through this website, for which we ask you to review the same periodically.

How can you send us your doubts?

Unilever is at your disposal to provide you with any additional information you may require or to resolve any doubts that may arise regarding the privacy and protection of personal data, for which you may contact us through the following telephone lines:

  • CS Mexico: 01 800 99 060 00.
  • CS Dominican Republic: 809-200-3077 
  • CS Puerto Rico: 1-888-497-7054 o 1-800-761-3683 
  • CS Trinidad & Tobago:  800-2525

Cookies Policy 

We inform you that in this website we use cookies and other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our site. 

The personal data that can be obtained through the use of these technologies are the following: Identifiers, username and passwords; region in which you are located; browser type; type of operating system; date and time of the beginning and end of a session; web pages visited; search records and revised advertising. Following the procedures of the Internet browser that you use you can disable these technologies. 


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